Learn about emotional intelligence, with this course.
Emotional intelligence is the intelligent use of emotion and involves understanding people’s perspectives, expressing your own opinions and controlling your own emotions. The ability to identify one’s mood and/or attitude towards something based on their non-verbal emotions is also a sign of emotional intelligence. This course will teach you skills such as: identifying emotional intelligence in yourself or others, how to measure and develop your emotional intelligence and utilising it in a relationship. You will also learn the effect of emotional intelligence on business outcomes.
At the completion of this course you will be issued a Certificate of Completion in Emotional Intelligence.